Aftersales Administrator

Due to continued expansion, we are currently recruiting an Aftersales Administrator.

We are main dealers for worldwide brands such as Merlo, Kioti, Caterpillar, Mecalac & Vicon supplying both the agricultural and construction markets.

This is a great opportunity to join an established family business that has ambitious growth plans over the next few years.

Key Tasks

• Support department managers with administration tasks
• Prepare job cards for review by Service Manager prior to invoicing.
• Check invoices coming in from suppliers and input onto IT System.
• Answer telephones for both departments
• Support Service manager / Service Controller & Parts Manager / Parts Assistant during staff absences
• Ensure all filing is completed regularly.
• Assist Accounts department with Credit Control.
• Conduct customer update calls / progress chasing jobs.
• Conduct customer satisfaction calls.
• Deputise for Warranty Administrator on holiday and sickness.

Skills & Experience

• Good telephone manner
• Attention to detail.
• Excellent written communication skills
• Work well within a team as well as the ability to use own initiative.
• Complete tasks to specified timescales & be organised with day-to-day activities.
• Able to use Office 365

Job Type: Full-time

Contact Stephen Cartwright s.cartwright@cooksmidlands.co.uk to apply.