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Aftersales Administrator

Due to continued expansion, we are currently recruiting an Aftersales Administrator.

We are main dealers for worldwide brands such as Merlo, Kioti, Caterpillar, Mecalac & Vicon supplying both the agricultural and construction markets.

This is a great opportunity to join an established family business that has ambitious growth plans over the next few years.

Key Tasks

  • Support department managers with administration tasks
  • Prepare job cards for review by Service Manager prior to invoicing.
  • Check invoices coming in from suppliers and input onto IT System.
  • Answer telephones for both departments
  • Support Service manager / Service Controller & Parts Manager / Parts Assistant during staff absences
  • Ensure all filing is completed regularly.
  • Assist Accounts department with Credit Control.
  • Conduct customer update calls / progress chasing jobs.
  • Conduct customer satisfaction calls.
  • Deputise for Warranty Administrator on holiday and sickness.

Skills & Experience

  • Good telephone manner
  • Attention to detail.
  • Excellent written communication skills
  • Work well within a team as well as the ability to use own initiative.
  • Complete tasks to specified timescales & be organised with day-to-day activities.
  • Able to use Office 365

Job Type: Full-time

Contact Stephen Cartwright to apply.