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Parts Assistant

Job Vacancy: Parts Department Assistant at Cooks Midlands Limited

Location: Markfield, Leicestershire

About Cooks Midlands Limited:

Cooks Midlands Limited is a leading dealer in agricultural and construction machinery, renowned for our comprehensive range of products and exceptional customer service. We pride ourselves on our expertise and commitment to the agriculture and construction sectors, ensuring our clients receive the best possible support and advice.

Role Overview:

We are seeking a motivated and detail-oriented Parts Department Assistant to join our team. This role is pivotal in ensuring the efficient operation of our parts department, providing essential support to both our sales team and customers. The ideal candidate will have a passion for machinery, a commitment to outstanding customer service, and a keen eye for detail.

Key Responsibilities:

- Assisting in the day-to-day operations of the parts department.
- Receiving, stocking, and managing inventory levels.
- Processing orders and requests for parts from both internal and external customers.
- Providing exceptional customer service, including responding to enquiries and offering advice on parts selection.
- Maintaining an organised and efficient parts warehouse.
- Working closely with the sales and service departments to ensure customer satisfaction.
- Utilising the company’s inventory management system to track orders and inventory.


- A keen interest in agriculture and construction machinery.
- Strong organisational and time management skills.
- Excellent customer service skills with the ability to engage with clients professionally.
- Proficiency in using inventory management software and Microsoft Office Suite.
- Ability to work effectively in a team and independently.
- GCSEs or equivalent, particularly in Maths and English.
- Previous experience in a parts department or similar environment is desirable but not essential as full training will be provided.


- Competitive salary.
- Comprehensive training and development opportunities.
- A supportive and friendly working environment.
- Opportunities for career progression within the company.
- Staff discount on products and services.

How to Apply:

If you are passionate about making a difference in the agricultural and construction sectors and meet the above criteria, we would love to hear from you. Please send your CV and a covering letter outlining your suitability for the role to Steve Cartwright

Cooks Midlands Limited is an equal opportunities employer and we welcome applications from all sections of the community.

Contact Stephen Cartwright to apply.